Confirmation
You will receive an order confirmation e-mail as soon as you place your order. This means that we have received your order and have pre-authorized your credit card.
Shipping
MICROSOFT PRODUCT KEYS DELIVERY
In most cases, product keys are emailed within 5 minutes of purchase if ordered between 8:00 am and 9:59 pm GMT, 7 days a week, 365 days a year.
In case you have not received your email with the product code and instructions, please give up to 30 minutes.
We always send 2 emails to make sure you have received our email in your inbox. Please email us at support@keysdash.com with your name and order number if you haven’t received your product keys after 30 minutes. We’ll reply with your product code and instructions as soon as possible.
PURCHASE WORLDWIDE – OK
SUBSCRIPTION DELIVERY FOR MICROSOFT CSP (OFFICE 365)
Subscriptions for Microsoft Cloud Solution Providers (CSPs):
The subscription will be emailed to you within 30 minutes to an hour of purchase if ordered between 8:00 am and 9:59 pm GMT, 7 days a week, 365 days a year.
We will create a login and password for you on the Microsoft website as soon as we receive your order, and add the corresponding subscription(s) to your Microsoft Cloud account. Once you receive your login information, you can download the Office.com software directly.
Upon product registration, a valid UNITED STATES address is required and will only work in the United States.
CANCELLATIONS/REFUNDS FOR MICROSOFT CSP
DigitalMaze.com offers a 30-day, 100% money back guarantee for Microsoft CSP Monthly and Yearly subscriptions. Within 30 days of your purchase, you may request a refund by contacting our Customer Service team. After that date, we will not offer a refund. We do not offer partial refunds or prorated refunds. Customers should expect to receive their refund within 3 to 5 business days.
PRODUCTS PHYSICAL
Delivery time: 4 – 10 business days for ground shipping. Processing time: 1-2 days.
2 – 3 Business days for delivery. Express Saver: 1-2 days processing time.
Overnight: 1-2 business days for processing. 1 business day for delivery.
It is possible that your product may arrive earlier than the listed time, depending on product availability.